KEY DEADLINES
24 hours — standard sedan & SUV transfers
72 hours — hourly charters & group vehicles
14 days — weddings & special events
Questions? Contact mypresidentialride@gmail.com or (000) 000-0000.
Cancellation & Refund Policy
We understand that plans change. Reservations may be cancelled or modified by contacting My Presidential Ride Exclusive by phone or email. Cancellations are effective only once confirmed in writing by our reservations team.
Cancellations made within the required notice period receive a full refund to the original payment method. Late cancellations and no-shows may be charged up to the full reserved fare, as the vehicle and chauffeur have been committed to your booking. Special event, wedding, and peak-date reservations may require a non-refundable deposit, which will be disclosed at booking.
Approved refunds are processed within 5–10 business days. Delays caused by weather, traffic, flight changes, or other circumstances beyond our control do not qualify for a refund; however, we will always work in good faith to accommodate you.